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Volunteer Match: Balancing Mission and Margin

Published Date: 2005-05-01
Author(s): Seth Barad  Liz Maw   

VolunteerMatch: Balancing Mission and Margin Seth Barad and Liz Maw Interest in earned-income ventures is rocketing. In a recent Bridgespan survey of 53 nonprofits with budgets mostly in the $3M to $15M range, for example, more than 50% said they planned to initiate a venture in the next two years. The odds of success are daunting, however, just as they are in the for-profit sector. Consider VolunteerMatch. The organization had developed two revenue-generating business units, and the management team believed there were other possibilities worth pursuing as well. At the same time, neither of the existing operations was generating a positive contribution, and many on the staff were fearful that some of the new options might make VolunteerMatch too commercial and profit-driven. Were there ways to improve the performance of existing ventures? Which of the potential new activities, if any, could contribute to the organization's margin without compromising its mission? These were some of the questions VolunteerMatch was asking when its founder and CEO, Jay Backstrand, invited a team from the Bridgespan Group to help them explore the challenges of earned-income ventures. www.volunteermatch.org 

To read the full case study, please download the PDF version.

Download: Volunteer-Match-Case-Study.pdf


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